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Jobs at The Eastwood Company

Systems Administrator

Location: Pottstown, PA

Department: IT

Type: Full Time

Min. Experience: Experienced

Our customers are passionate about their cars ... are you passionate about providing IT support services to the end-users?

If so, then consider our Systems Administrator position.

 

Our Systems Administrator: 

  • provides technical assistance in the determination and resolution of problems within the desktop, peripheral, server, and network environments - heavy emphasis on desktop and peripheral environments
  • communicates in a manner that is easily understood, not in tech-speak jargon, and consistently delivers an exceptional end-user experience
  • manages desktop setup and deployment for new employees using standard hardware, images and software
  • provides support for telephones and audio-visual equipment
  • improves service qualities and capabilities of our systems in a fiscally responsible manner

 

Qualified candidates will have:

  • BS in computer science or related field or equivalent work experience
  • 2 years previous IT Service Desk experience
  • Strong knowledge of Microsoft based operating systems with emphasis on Windows 10, Windows 7 and the MS Office 365 Suite of applications
  • A+ Certification and/or MCSA
  • Experience with PC hardware (desktop, laptop, mobile devices, tablets)
  • Experience with PCI/PII compliance
  • Basic network/IP knowledge and troubleshooting
  • Basic knowledge of scripting (Power Shell, Batch, VB, SQL)
  • Effective communication skills 
  • Demonstrated ability to provide solutions and technical support in-person, over the phone, in writing and via email 
  • Good problem solving skills
  • Demonstrated ability to handle consistently changing flow of traffic; strong time management skills, be able to multitask effectively during busy times, exercise patience and professionalism during stressful situations

The better qualified candidates will also have:

  • Direct to consumer or retail experience
  • Experience working in a multi-location environment

 

Since 1978 Eastwood has been developing, marketing and distributing supplies, tools and equipment used for the repair and restoration of automobiles.  Eastwood’s customers are serious do-it-yourselfers who are extremely loyal to the Eastwood brand and rely on Eastwood for unique products that enable successful completion of their repair and restoration projects.  

Eastwood offers a competitive compensation package that including a comprehensive benefits plan which includes medical/dental insurance, life insurance, short and long-term disability insurance, a 100% vested matching 401k plan, paid time off, employee assistance program, employee discounts and other voluntary benefits.

 

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